Our online store accepts payment in the form if credit card (Visa, American Express, Master Card, and Discover) and Pay Pal.
We are glad to exchange/refund any merchandise within 10 days of receipt of your on-line purchase. All items returned for an exchange or refund must be in its original, undamaged condition. After 10 days, all sales are FINAL.
Please email firstname.lastname@example.org for authorization before returning or exchanging items. No returned item will be accepted without prior authorization.
You are responsible for any return shipping costs. L.A. Louver is not responsible for return shipping costs nor duty reimbursement in the case of international purchases.
Returns should be addressed to:
45 N Venice Blvd
Venice, CA 90291
We will process your return as soon as possible but please allow up to 14 days for your refund to be processed and up to two billing cycles for the return to appear on your credit card statement.
We have the right to deny refunds if the merchandise returned does not meet our return policy requirements.
Orders are usually processed within 2 business days, Tuesday through Saturday, excluding holidays.
Orders are processed from Venice, CA.
Availability of products is not guaranteed. If you have ordered an item that is not available or that is delayed, we will notify you via email or telephone.
For all shipments within the U.S., orders will be shipped via USPS. Buyer will receive a shipment confirmation email with the shipping tracking number.
International orders will be shipped via USPS Express Mail International. Expected arrival date for international orders is approximately 10-14 days from the order date. Buyer will receive a shipment confirmation email with the shipping tracking number.
For international orders, a customs duty will be charged to you depending upon the country in which you reside. L.A. Louver is not responsible for payment of this duty.
California sales tax applies to all California sales.
We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information provided to us will be held with care and used solely for the purpose of filling your online order.
45 N Venice Blvd, Venice, CA 90291
Tel. 310 822 4955